We ship to the 31 markets currently enabled for this store. Availability for a delivery address is confirmed at checkout.
Processing Time:
Orders are processed within 1 to 3 business days (Monday to Friday, excluding holidays).
Estimated Delivery Time:
United States: 7-15 business days
Spain: 5-10 business days
Europe: 7-12 business days
Other enabled markets: the estimate depends on the supplier origin and destination and is confirmed after dispatch.
Shipping Costs:
Standard shipping is free for customers in the enabled markets; shipping costs are included in order processing and are not added at checkout.
Order Tracking:
Once your order has shipped, you will receive a tracking number via email to check the status of your shipment.
Shipping Companies:
We work with trusted national and international shipping companies. Orders can be dispatched from different supplier locations, so the origin varies by product and provider.
Customs and Taxes: For international orders, import duties, taxes, or fees may apply depending on the destination and supplier origin. These charges are the customer’s responsibility unless stated otherwise at checkout.
Delays: Delivery times are estimates and may vary due to external factors such as customs procedures, logistical issues, weather conditions, or periods of high demand.
Incorrect Address: It is the customer’s responsibility to provide accurate shipping information. We are not responsible for orders delivered to incorrect or incomplete addresses.
Lost or Delayed Packages: If your order is significantly delayed or lost, please contact us at support@maincatchoutletshop.com so we can assist you.